“I Just Bought a Flat Screen T.V. in Kolkata?” Application of Laws for International Outsourcing Related Identity Theft

Samantha Grant


Because the internet makes it economical to do so, many American companies have sent their customer service jobs overseas. Workers in these outsourced jobs often have access to personal financial information of American citizens. Recent identity thefts, both in America and abroad, highlight the need for laws mandating tighter security by the companies that hold and trade personal information. This paper explores American legislation attempting to deal with identity theft crime as well as parallel laws in India, where many of the outsourced jobs are located. Furthermore, this paper suggests that any federal legislation ought not to preempt state law, as California law is currently protecting consumer privacy stronger than proposed legislation would.

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DOI: https://doi.org/10.5195/tlp.2007.32


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